Política de reembolso

Petrichor of Pachamama does not offer returns or refunds on orders as we take great care when packaging your order and only use quality shipping materials. In the event that you receive the wrong item, contact us immediately so that we can evaluate the issue and make it right. We are not responsible for lost or damaged packages once they leave our facility. Issues with delivery should be directed to the USPS. If you experience missing mail, missing mail information and forms can be found here: https://www.usps.com/help/missing-mail.htm

You can always contact us for any questions about our policies at petrichor.of.pachamama@gmail.com.

Happiness Guarantee

Our goal is to make you happy so feel free to reach out to us if you have any questions, comments, or concerns.

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